Paiement
Problems with payment form, card, subscription, refund, receipt or disputed transaction.
Assistance
Aide pour le paiement, l’activation, la vérification XML et les rapports.
The more precisely the problem is described, the faster it can be reviewed. Do not send source XML/PDF or commercial documents if they are not needed to resolve the issue.
Activation
Payment succeeded, but the program does not show the active plan, access term or license key.
Vérification XML
Rule errors, reports, recommendations, re-checking after correction and unclear notes.
Que joindre au message
- purchase email and selected plan;
- InvoiceLint version;
- error text or screenshot without unnecessary personal data;
- license key if the question is related to activation;
- brief steps: what you clicked, what you expected, what happened;
- support package, if the program offers to create one.
Ce qu’il ne faut pas envoyer sans nécessité
Do not attach source XML/PDF, contracts, banking details, client personal data, passwords, access keys or internal company documents unless support explicitly asks for a minimal example for review.
Déploiements d’entreprise
Notre équipe peut développer une application sur mesure pour votre entreprise : contrôle des données, traitement de documents, automatisation du travail manuel, intégrations, rapports et outils internes.
Describe the task, desired result, data sources and approximate workflow. After that, the possible feature set and realism of the solution can be assessed.