Betaling
Problems with payment form, card, subscription, refund, receipt or disputed transaction.
Ondersteuning
Hulp bij betaling, activatie, XML-controle en rapporten.
The more precisely the problem is described, the faster it can be reviewed. Do not send source XML/PDF or commercial documents if they are not needed to resolve the issue.
Activatie
Payment succeeded, but the program does not show the active plan, access term or license key.
XML-controle
Rule errors, reports, recommendations, re-checking after correction and unclear notes.
Wat bij de e-mail voegen
- purchase email and selected plan;
- InvoiceLint version;
- error text or screenshot without unnecessary personal data;
- license key if the question is related to activation;
- brief steps: what you clicked, what you expected, what happened;
- support package, if the program offers to create one.
Wat niet onnodig verzenden
Do not attach source XML/PDF, contracts, banking details, client personal data, passwords, access keys or internal company documents unless support explicitly asks for a minimal example for review.
Zakelijke implementaties
Ons team kan een maatwerkapplicatie voor uw bedrijf ontwikkelen: datacontrole, documentverwerking, automatisering van handwerk, integraties, rapporten en interne tools.
Describe the task, desired result, data sources and approximate workflow. After that, the possible feature set and realism of the solution can be assessed.